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Terms And Conditions & Waiver

Seventh Heaven Waiver Agreement

SEVENTH HEAVEN FIJI

(Seven Heaven Malolo PTE) referred to as “SHF” herein

WATER BASED ACTIVITIES PARTICIPATION

LIABILITY RELEASE AND ASSUMPTION OF RISK AGREEMENT

 (To be completed by all Transferring, Snorkelling, and Swimming passengers and participants of all other activities on SHF or any other vessel owned or operated by SHF.)

I understand that the purpose of signing this document is to exempt and release SHF their owners, heirs, employees, sales agents, and all or any other associated personnel, and their equipment and boats (whether owned, operated, leased or chartered), hereinafter referred to as “Released Parties”, and to hold these entities harmless from any and all liability, injuries or death arising as a consequence of the following, or any other acts or omissions on their part, including but not limited to negligence of any type.

 

A. EXPRESS ASSUMPTION OF ALL INHERENT RISKS OF WATER SPORTS ACTIVITIES

  1. I UNDERSTAND THAT THERE ARE INHERENT RISKS INVOLVED IN ALL WATER ACTIVITIES NOT LIMITED TO SNORKELING, SWIMMING, BOATING AND TRANSFERRING, RIDING ON ANY VESSELS (“Activities”) included but not limited to equipment failure, perils of the sea, harm caused by marine creatures (including bites), acts of fellow participants, entering and exiting the water, boarding or disembarking boats, and activities on jetty, docks and platforms and I HEREBY ASSUME ALL SUCH RISKS AND RESPONSIBILITY FOR ANY DAMAGES, LIABILITIES, LOSSES OR EXPENSES WHICH I INSUR AS A RESULT OF MY PARTICIPATION IN THE ACTIVITIES.

  2. I UNDERSTAND THAT I HAVE A DUTY TO EXERCISE REASONABLE CARE FOR MY OWN SAFETY AND ANY MINORS IN MY CARE, I AGREE TO DO SO.

  3. I assert that I am physically fit to participate in Activities and that it is my sole responsibility to determine whether I am sufficiently fit and healthy enough to participate in the Activities.  I will not hold the Released Parties responsible if I am injured or die as a result of ANY problems (medical, accidental, or otherwise) which occur while participating in the Activities, or otherwise participating in any SHF’s excursions.

 

B. MEDICAL ISSUES

  1. I fully understand that the involved SHF’s boat and associated vessels have limited medical facilities and that in the event of illness or injury appropriate medical care must be summoned by radio and treatment will be delayed until I can be transported to a proper medical facility. I agree in advance to these conditions.

  2. The participating SHF boat or any vessels have made no representation to me implied or otherwise that they or their crew can or will perform safe rescues or render first aid. In the event I show signs of distress or call for aid I would like assistance and will not hold the Released Parties, their crew, boats or passengers responsible for their actions in attempting the performance or rescue or first aid.

 

C. WAIVER AND RELEASE OF LIABILITY

  1. IT IS MY INTENTION BY THIS INSTRUMENT TO GIVE UP MY RIGHT TO SUE ALL PERSONS OR ENTITIES RELATED TO THE RELEASED PARTIES, WHETHER SPECIFICALLY NAMED OR NOT, AND IT IS ALSO MY INTENTION TO EXEMPT AND RELEASE ALL RELEASED PARTIES AND TO HOLD THESE ENTITIES HARMLESS FROM ANY AND ALL LIABILITY FOR PERSONAL INJURY, PROPERTY DAMAGE OR WRONGFUL DEATH CAUSED BY NEGLIGENCE OR GROSS NEGLIGENCE AND I ASSUME ALL RISK IN CONNECTION WITH THE ACTIVITIES, INCLUDED BUT NOT LIMITED TO THE MAINTENANCE OF THE EQUIPMENT, VESSELS OR ORGANIZATION OF THIS ACTIVITY.

  2. In the event or a complaint or issue that I may have regarding my stay at the destination that SHF has transferred me to, IT IS MY FULL RESPONSIBILITY TO TACKLE MY ISSUE OR REQUEST FOR DISCOUNT OR REFUND COMPENSATION OF ANY SORT, IMMEDIATELY TO THE MANAGEMENT OF THE PARTICULAR DESTINATION ON THE DAY OF MY TRAVELING. SHF will not be held responsible for any issues in regard to a destination I may have, and understand no exceptions will be accepted.

  3.  I ALSO ACCEPT SHF OPERATE DAILY TRIP SCHEDULES AND WILL NOT BRING INDIVIDUALS BACK TO THE POINT OF ORIGIN OUTSIDE OF THESE SCHEDULES OTHER THAN FOR MEDICAL EMERGENCIES, EXTREME WEATHER CONDITIONS, TSUNAMI WARNINGS OR ACTS OF GOD, AND I WILL ABIDE BY THE CAPTAIN OF THE VESSEL’S INSTRUCTIONS AT ALL TIMES, and accept that no exceptions will be made.

  4. I will not hold the Released Parties liable in any manner, should a mechanical breakdown, adverse weather conditions, or acts of God occur on tour causing a delay, loss of time and loss of services either at the location or returning to port.

 

D. UNCONDITIONAL RELEASE FROM LIABILITY

  1. I have carefully read this contract in its entirety, fully understand its contents, and agree to the terms and conditions of this contract on behalf of myself, my heirs, and my personal representatives. This document constitutes the final and entire agreement between Released Parties and the undersigned. There are NO WARRANTIES expressed or implied, which extend beyond the description of the activity listed on this form. THIS IS A COMPLETE RELEASE OF LIABILITY AND A LEGALLY BINDING CONTRACT. I have read this agreement, am aware that it is a release of liability and a contract between myself and the Released Parties. I consent to the release of liability at my own free will and agree to be bound by the agreement, from today, forever into the future.

Parental Consent (required if the participant is less than 18 years of age)

As the parent or legal guardian to the minor participant(s), I hereby consent and agree to his/her release as provided above of all Releases and, for myself, my child, all heirs, assigns, and next of kin. I release and agree to indemnify and hold harmless the involvement or participation in these programs as provided above EVEN IF ARISING FROM THE NEGLIGENCE OF THE RELEASED PARTIES TO THE FULLEST EXTENT PERMITTED BY LAW.

​​

SEVENTH HEAVEN FIJI 

(Seven Heaven Malolo PTE) 以下简称为 “SHF”

参与水上活动

责任免除和风险承担协议表格

(由在SHF或SHF持有和运营的任何船只上中转,浮潜和游泳的乘客和任何其他活动的参与者填写)

我了解签署此文件是为了赦免和免除SHF其持有者,继承人,雇员,销售代理以及任何其他相关人员及其拥有,经营,租借和租赁的设备和船只(以下简称为“免除责任者“),并使这些个体免受因以下和任何其他行为,疏忽,包括但不限于任何类型的过失所造成的伤害,死亡而附上责任。

 

A. 海上运动和活动风险的明确承担

  1. 我明白任何与水上活动有关但不限于浮潜,游泳,划船或转乘,乘坐任何船只的运动或活动(“活动”)都存在重大的风险因素(包括但不限于设备故障,海上风险,动物或昆虫咬伤或攻击,同行人的行为,进入或离开水面,登船或上岸,和任何在码头,海上平台,船坞的活动)。我在此确认我已了解并自愿承担所有此类风险和责任,包括任何伤害,责任和因我参与这类活动而导致的任何个人财产损失及相关费用。

  2. 我明白我有义务注意和保护自己和任何在我监护下的小孩的安全,我同意这么做。

  3. 我确认本人身体足够健康去参与活动,亦明白我有责任确定我身体足够健康和有能力去参与活动。我不会要求免除责任者承担以下责任:在我参与活动或SHF的任何游览活动/旅行期间因任何医疗,意外或其他问题造成的受伤和死亡。

 

B. 医疗问题

  1. 我完全了解所涉的SHF 船和相关船只上的医疗设施有限,如遇病痛和损伤,治疗会因船只必须通过无线电召唤适当的医疗服务而有所延迟,直到我被转送到适当的医疗机构。我事先同意这些条款。

  2. 所参与的SHF船和任何船只从未表明(明示或默示)他们或其船员可以或将会进行安全营救和急救。如果我在途中表现出遇险或求救迹象,我将需要帮助但不会让被免责者,其船员,船只或乘客为他们的抢救或急救行为而负责任。

 

C. 弃权和责任免除

  1. 我的意图是放弃起诉所有与免责任者相关的人员的权利(无论提及与否),与此同时,赦免和免除所有相关方以下责任,及保留个体免受以下责任的损害:任何由于疏忽大意或过失而造成的人身伤害,财产损失,不当致死。我承担与活动(包括但不限于设备船只的维护和公司对活动的安排)有关的所有风险。

  2. 如果我对SHF乘载我去的所在目的地的住宿有任何意见或问题,我有责任在当日立即向该目的地的管理人员反应问题或者立即向其索偿折扣或退款。SHF将不承担任何我在该目的地的任何问题,我明白SHF不会接受任何例外情况

  3. 我亦接受SHF只按其日常的时间表运行,除有紧急医疗情况,极端天气,海啸警告或其他天灾之外,SHF不会在日常的时间表之外乘载乘客回到原港口。我将始终遵守我所在的船只的船长的指令,并接受不会有任何例外情况。

  4. 如果旅行中因机械故障,不利的天气条件或天灾而导致在目的地,或者返回港口时导致延迟,时间损失或服务中断,我将不要求免责任方承担任何责任。

D. 无条件解除责任

  1. 我已仔细阅读本合同的全部内容,总分理解其内容,并代表自己,我的继承人和我的个人代表同意本合同的条款和条件。本文档构成了免责任者与签署人之间的全部和最终协议。没有任何明示或默示的其他担保会超出本表格所描述的活动。这是一份对责任的完全赦免和具有法律约束力的合同。我已阅读本协议,并了解本协议是本人与免责任方之间的责任免除合同。我同意上诉的责任免除并自愿同意从今日起直到永远都受此合同约束。

父母同意书(如参与者未满18岁,则必须提供父母同意书)

作为未成年参与者的人父母或法定监护人,我特此同意他/她免除被免除责任者的责任(如上所述),并且代表我自己,我的继承人,受让人和近亲声明,在法律允许的最大范围内,针对由于我的未成年子女参与活动产生的任何和全部责任,我免除对免除责任者承担责任并同意保护其免受损害,无论是否因被免除责任者或者其他人的疏忽造成。

Booking Terms and Conditions

Terms & Conditions Seventh Heaven

All prices are in Fijian Dollars and include Fiji Government taxes & levies (VAT, STT, Environmental & Climate Adaption Levy)

*Prices are per person and applicable for all guests aged 10+ years. Children under 10 are not allowed due to safety reasons.

All inclusions are as indicated in the brochure and websites at time of travel. If not stated as included then item/s are at guests’ own cost.

For credit card payments a 3.5% administration fee applies (non-refundable).

Seventh Heaven reserves the right to alter prices, apply a fuel surcharge, cancel departures, arrange alternative transport and vary itineraries and services if necessary. All bookings are subject to sea and weather conditions, particularly in the interest of passenger safety.

Should adverse conditions prevent operation, our liability is limited to offering an alternative cruise or appropriate refund no greater than the fare paid. The client is responsible for their own additional accommodation costs. Seventh Heaven is not responsible for missed flights due to late arrival at the airline check-in counter whatever the cause.

Travel insurance is recommended for all bookings. Seventh Heaven shall not be held responsible for any property loss or damage and/or any claim resulting from personal injury or death arising whilst travelling with the company, participating in activities or other company property. This disclaimer applies irrespective of the cause.

Seventh Heaven does not permit outside food or beverages to be brought to the pontoon.

Seventh Heaven cannot guarantee the position of your Infinity day bed.

Where another company or persons operate the service such as shore transfers and or private charters Seventh Heaven is acting only as a Sales Agent. Responsibility and liability for the operation lie with that operator.

Cancellation Fees:

These Terms and Conditions DO NOT APPLY to large group (50 pax +) and charter travel. Separate booking conditions and payment terms will be provided with quotations and/or booking confirmations.

Cancellation fees – Within 24 hours 50%. Within 12 hours or No Show 100%. We strongly recommend you take travel insurance for unforeseen circumstances beyond your control.

Groups between 10 to 50 pax – Within 7 days 100% cancellation fee 

Amendment fees – Within 24 Hours 50% of total price 

Should we be unable to depart due to unforeseen events, either an alternative day will be offered, or a full refund will be provided.

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