frequently asked questions
Bula, and welcome to Seventh Heaven.
We are located at Port Denarau. Look out for our friendly staff in the Seventh Heaven kiosk (# 5). Please arrive at least 30 minutes prior to departure, so you have plenty of time to check-in.
We apologise but we cannot offer refunds for missed bookings or late arrivals.
Relax on our loungers or sofas, get a massage, and soak up the Fiji sun with an ice-cold drink in your hand. Dive into crystal clear water and snorkel to admire our ocean life or even join our guided coral planting tour to help us replant our coral reefs (please enquire about when we do this before booking to ensure you don’t miss out). If you’re brave enough, take the Leap of Faith, a 5-metre dive off our top deck! Last but not least, there’s a comprehensive food menu, including authentic wood-fired pizzas and, of course, an international bar.
Everything you might need to experience paradise on earth! Seventh Heaven is nearly 600m2 of luxury leisure space at sea. There are plenty of seats and loungers both upstairs and downstairs. For your comfort, we have multiple male and female restrooms, a fresh-water shower and a gift shop.
Along with the kitchen and bar. Snorkels are available on hire for $15.00 per day, and Kayaks can be hired free of charge for 30 minutes.
A return transfer on our very comfortable and spacious Seventh Heaven ferry (only a 45-minute transit) plus a welcome drink and local snack upon arrival.
Luckily, Fiji has some of the best weather in the world. If we have to cancel your day on Seventh Heaven, you will of course be refunded!
We are a cashless venue and only accept credit cards (Visa, Mastercard, Amex and Eftpos).
Please note that we charge a 3.5% credit card fee.
We welcome bookings from the outer islands and boaties.
Outer Island Resort boat will be charged FJ$50 per person landing fee.
Guest arriving from mainland via commercial operator are to pay a FJ$100.00 per person landing fee.
Guest arriving on their own private boat are to pay a FJ$50.00 per person landing fee.
Guests can set up a tab or pay as they go for all food, beverage and gear hire on board at an additional cost.
Bookings essential prior to coming on board in case of private functions or days we are closed to avoid disappointment.
Please talk to your local activities centre for bookings or email firstname.lastname@example.org or call +679 675 1161
(Note: Private boat landing fee is only applicable for personally owned boats with 10 guests or less. Anything larger than this is deemed commercial and will be charged commercial landing fee rates)
We will endeavor to accommodate special meal requests for guests who have meal intolerances however we cannot guarantee completely allergy free meals. This is due to our location and the potential cross contamination in our working environment and with supplied local ingredients.
At Seventh Heaven we put the safety and comfort of all our guests first. Because of this only children older than 10 years can visit (with a parent or guardian). Whilst we do our very best to ensure everyone’s safety, children are the parents’ responsibility at all times.
Please bring a towel, sunscreen and a hat. Don’t forget a credit card as we do not accept cash. Towels and sunscreen can also be purchased on Seventh Heaven.
Sorry but we are unable to allow personal food and drink on board
Yes Seventh Heaven is absolutely safe but should you have any concerns please talk to one of our friendly staff. Life jackets are available for use should you want to take a dip.
frequently asked questions
Still have questions?
Do not hesitate to get in touch with our friendly team today.